All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

We currently ship within Canada only. We do not offer international shipping due to food safety regulations and the perishable nature of our baked goods. Orders placed outside of Canada may be canceled.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Not all items can be shipped. Some products are available for pickup or local delivery only. Most baked goods are best consumed within 5 days of preparation.

Due to the perishable nature of our products, all shipped orders are final sale. We do not offer refunds, returns, or exchanges.

Contact us within 24 hours of delivery at sogoodcookieco.wpg@gmail.com. Include your order number, clear photos of the packaging and product, and a description of the issue. We may offer a replacement at our discretion.